Confidentiality
Therapy is confidential, subject to professional, legal, safeguarding, and risk related limits. These boundaries are discussed clearly before ongoing work begins.
Professional information
Privacy, confidentiality, and ethical boundaries.
Therapy enquiries can include sensitive personal information, including information related to health, identity, disability, autism, ADHD, neurodivergence, and emotional wellbeing. Terapija.care handles information with care and asks people to share only what they feel comfortable sharing before a consultation.
Data and privacy
Information may be used for enquiries, bookings, therapy administration, and professional record keeping where applicable. Booking and communication may involve the online booking system, WhatsApp, and email.
Workplace agreements
When therapy is accessed through an organisation, private therapeutic content remains confidential. Organisational feedback, when agreed, is limited to general themes and recommendations.
Emergency limits
Terapija.care is not an emergency or crisis service. If you are in immediate danger or require urgent support, contact emergency services or attend the nearest emergency department.
A full therapy agreement and privacy information will be provided before ongoing therapy begins. Professional title, registration, insurance, and service suitability should be confirmed before commencing work.